How it works
A simple flow that customers understand instantly.
Hey Chef handles the phone so your staff can handle the room.
Call or text
Confirm before action
Human fallback
Three steps
Clean, predictable, and easy to deploy.
1
Customer calls or texts
Hey Chef greets the customer and identifies what they need: info, reservation, or order help.
2
Assistant collects details
It asks the next best question, confirms key details, and keeps the conversation moving.
3
Confirm + handoff
After confirmation, the system saves the result and can send a text confirmation.
Base deployment
Get immediate value without integrations.
- Restaurant information Q&A (hours, location, policies)
- Reservation capture with confirmation
- Order capture and structured handoff
- SMS confirmations and updates (opt-in/opt-out)
Add automation later
When you want true end-to-end processing.
- Menu sync from POS
- Direct reservation creation
- Direct order injection
- Optional billing / payment handoff